When calling the Oauth token I get an unknown error?

If you receive an error message after calling POST v1/oauth/token similar to this one:

{

    "operation_id": "unknown",

    "code_id": "unknown",

    "message": "An error occurred while processing your request. Get in touch with us and provide us your request id:”[ID]",

    "errors": {}

}

Make sure that the API secret and API client id credentials are:

• Inputted correctly 
• Without any spaces 
• Into the current value variable field in Postman
• Into the api_credentials_id and api_credentials_secret fields 

If you are still encountering issues you can get in touch with our technical support team via our contact us form and we’ll get back to you as soon as possible.