As we check your details against 2 independent databases, the electoral roll and a credit reference agency, some of the reasons why you might fail Bud's identity verification include:
- Spelling mistakes in the information provided
- A recent change in address
- A recent change of name (e.g. marriage)
- The address you have provided does not match the database (If you live in a flat you may use a different flat number/name to the one on file)
We suggest that before submitting your information to us, double-check your information and make sure that your personal details are up-to-date on the electoral roll.
For advice, if you have recently moved home, get in touch with firstname.lastname@example.org.