Who might fail identity verification?

As we check your details against 2 independent databases, the electoral roll and a credit reference agency, some of the reasons why you might fail Bud's identity verification include:

• Spelling mistakes in the information provided
• A recent change in address
• A recent change of name (e.g. marriage)
• The address you have provided does not match the database (If you live in a flat you may use a different flat number/name to the one on file)

We suggest that before submitting your information to us, double-check your information and make sure that your personal details are up-to-date on the electoral roll.

For advice, if you have recently moved home, get in touch with help@thisisbud.com.