Well... we could whisper sweet nothings here but the truth is you will likely be charged if you leave your broadband contract early, what you will be liable to pay will depend on your provider. If you are in a contract you'll likely have to pay off the remaining months left on your term and potentially the cost of any equipment they have supplied.
Don't get your hopes up but there are certain situations where you may not have to pay, these include:
- Your minimum contract term has expired (At which point, your provider may put your monthly bill up so get moving!)
- You're within the 14-day cooling-off period
- Your provider has raised your monthly bill
- You are dissatisfied with the service you have received with any issues you're having
- Your new provider has agreed to pay your exit fees
But... should I leave early?
You have to weigh up the costs and benefits of leaving your current provider, but often if you still have a long term left on your contract it may be best to wait. The fees can really mount up and sour your decision to move despite what your thoughts are about your current provider.
However, you're unhappy with your current provider, you've found a great deal that you can't pass up and the fees for leaving are manageable... then the stars have aligned and it may be a good time to leave. Just make sure you don't make any rash decisions, but when it's time to leave, we'll do our best to find you the cheapest deals on the market!